FAQ

See frequently asked questions

TCH is one of the most diverse footwear manufacturers and exporters. By providing the best services, we are trying to fully present the slogan of the company based on trust, commitment, and honesty, and we want to always provide a culture of quality and transparency.

Due to the presence of the best high-tech equipment and machinery, we design safety, and quality in our products and production processes.

TCH head office is in Qom-Iran, so we can supply our loyal customers. We have our marketing team on 5 continents providing 24/7 online customer service.

Saturday-Thursday 8:00-18:00 (GMT+3:30) Friday is the weekend in Iran, but we are always online on WhatsApp: +98 912 757 6402, +98 910 583 5661

We prefer all communications via email to abouzari.hr@tchplast.com, and info@tchplast.com, where your messages will be forwarded to the appropriate department. Of course, you may also use a phone or fax to communicate with us.

Iran office:

Aseman Tower, Hakim Blvd, Qom, IRAN

(+98 912) 757 6402

abouzari.hr@tchplast.com

info@tchplast.com

Prices vary based on quantity, payment, and shipping terms. Therefore, prices are quoted on request. All prices are subject to our final approval unless otherwise stated in the prices. Most prices are valid for three calendar days.

It is better to place your order by email, our professional marketing team will get back to you in due time.

We do our best to deliver the product to our customers at the lowest possible price. It is better to check the minimum order quantity with your sales experts on a case-by-case basis.

Normal shipping is “by sea”. Shipping by air, courier, or parcel post is also possible upon request.

The shipping period depends on various factors – such as order type, quantity, number of mixed products in one shipment, mode of transportation or customs delay at the destination. Normally, shipping can be started within 3-4 weeks from the date of receiving the order.

We use a wide range of brand-new technology and machinery in our production line, while feedback from our esteemed customers has always been instrumental in our success.

Yes sure. In consultation with our export expertise, we are happy to discuss and present the available options based on various factors such as local market demands and your delivery methods. Once you have shortlisted the products you are interested in, we will arrange samples for you to test and confirm the product feature.

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